 |
|
|
CUSTOMER SERVICE MESSAGE - FROM OUR CEO
|
|
"As CEO of EmpowER Systems, I make the firmest commitment to you to provide top-notch customer service.
EmpowER Systems views our hospitals as our partners, not just our clients. It is therefore crucial to look beyond the go-live date toward a partnership that will deliver monetary benefits, public relations assistance, community, state and federal awareness programs, and, best of all, our customer service-driven commitment to provide consultation to ensure that "best practices" are being adhered to in your ED. This is important because the ED is a portal through which many patients enter the hospital for the first time, often forming a first impression about the hospital. This is why it is vital that the unique needs of the ED are addressed with an equally unique business philosophy.
EmpowER Systems' business model is in sync with the recognition that although the ED presents a challenge, the EmpowER System can address and resolve its obstacles. We truly partner with you because we understand your concerns and work with you on pricing, providing compelling Return on Investment statistics, and, most importantly, providing top-notch customer service. EmpowER Systems will do everything to make sure the process from paper to EmpowER is a smooth one.
My team and I want to revive emergency departments across the country to be the customer service-oriented enterprises they should be. If your ED is suffering from inefficiency, you need this program now."
- Seth Guterman, MD FACEP |
|
|
|
