07 Feb What Health Care Leaders Need to Do to Improve Value for Patients

Source: Harvard Business Review

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy.  The change that’s needed can be overwhelming. Measuring outcomes requires redesigned workflows, enhanced coordination across departments, and investment in new resources.  Above all, it requires strong resolve and adept leadership. So how are today’s health care leaders implementing outcomes measurement in their hospitals and clinics? Through our experience working alongside many of them, we’ve identified five leadership imperatives:

1. Find the believers. Focus on finding clinician champions who want to know their outcomes and want to be transparent with their colleagues. Many of them are likely to be collecting outcomes data already, albeit in an unstructured and not scalable way.  Clinician champions are critical in generating momentum for the program and to help resolve early challenges.

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