03 Jun Morale plunges at site of VA’s new electronic health record

Posted at 15:43h in EHR by Empower Systems

Source: Federal Computer Week

Morale among clinicians at the Mann-Grandstaff VA Medical Center in Washington is tanking as a result of dissatisfaction with the new Cerner electronic health record system, according to a survey conducted by the Department of Veterans Affairs.

According to the survey, which was discussed at a hearing of House Veterans Affairs subcommittee devoted to agency technology on Tuesday, 83% of employees say their morale has worsened since the switch to the Cerner software in October 2020.

One year after the initial go-live – the first of the planned 10-year, $21 billion project – just 16% of those surveyed said they were “very confident” using the Cerner EHR system, 22% said they were “neutral” and 62% indicated a lack of confidence with the new software.

Fewer than 1% of respondents said their job satisfaction has improved as a result of the new health record software implementation.

To read the full article, please Click Here.